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CUSTOMER RELATIONS ARTICLES


Client Services by Peter Carruthers

Credit Cards by Peter Carruthers

Defining the Client Experience by Peter Carruthers

How to spot that one customer you don't want! by Bizland writer

Is CRM technology driven or strategy driven? by Winnifred Knight

Know your Clients by Peter Carruthers

Over 50% of all CRM Program implementations fail by Winnifred Knight

Price vs. Cost by Peter Carruthers

Some Simple Cellphone Ideas & Etiquette by Peter Carruthers

Taking Customer Services to the Next Level by Roxanne Emmerich

The importance of follow-up to justify your investment in tradeshows by Winnifred Knight

Use your database to listen to your customers by Winnifred Knight

Why are you ignoring me? by Peter Carruthers

 

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