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Welcome to Bizland News - Edition 18
April 2003

Well folks, it's that time of year again when my hubby and I take a much needed break - but unfortunately trips to Mauritius don't come along every year (if only!) so it's off to Johannesburg to visit my brand new niece! I can't wait - my brother says she is growing by the second. But of course one can't go all the way to Gauteng without seeing some Bulls, Lions and other big Cats - no not those of the Ellis Park type, but rather those of the private-game-reserve-with-a-jacuzzi-in-our-room type! We will only be on the reserve for three days, so let's hope we get to see as many of the big five as possible - watch out for pics in next month's edition! Then it's off to the West Coast (as usual) for a week's break in Langebaan finishing with Easter with the family - a decent holiday I'd say!

What with my hurry to get the newsletter out before I go on Safari (think Meryl

 

Doesn't it look romantic?
Streep in Out of Africa!), I couldn't get this month's success story okayed in time - the person I wrote it on is away and hasn't had time to read through it yet. I promise to have it back as usual next month - so forgive me just this once! In the meantime have a look at our article on debt collectors - and make sure that you know your rights if you ever get into trouble with your creditors! Oh and for those of you travelling over Easter - please have a safe trip and drive carefully! Hi Ho, Hi Ho, it's on Safari I go...here's hoping I don't get eaten by a warthog!

Feature Article: Beware the Debt Collector - Know your Rights!
by Sally Hetherington, Bizland Webmaster

Few small business owners have the upfront capital to manage their businesses on a cash basis - and in fact most require loans to start the business in the first place. Nowadays it is fairly easy to apply for and receive things on credit - my personal experience is that many stores in fact send me the charge card before I have even applied - so keen are they for my business. But what happens when things get out of hand and you find yourself in a position where you can't pay and the debt collector comes breathing down your neck? Always a scary prospect, but with a little forewarning and the law on your side, be prepared as to how to deal with a debt collector.

The Debt Collectors Act 114 of 1998 stipulates a code of conduct for all debt-collectors, requiring that they treat you fairly and act in a legal manner. It should be stressed, however, that this law does not erase any debt that you may in fact, legitimately owe, although it does protect you from unlawful means of debt collection. A couple of these guidelines for debt collectors are outlined below.

A debt collector may contact you in person, by telephone, fax, telegram or by mail, at convenient times and places. A debt collector may not, however, contact you at unusual times (for example in the middle of the night) without your consent, as this would be considered to be harassment. Other forms of harassment include the use of obscene language and consistent nuisance calls. If you have an attorney, the debt collector should ideally deal directly with him or her. It is always a good idea to have an attorney as they are able to keep their emotions out of the discussion and are also more knowledgeable about the legal aspects of the problem.

A debt collector may not use force or threaten to use force against yourself, your family, your business partners or your friends, neither may he or she use intimidation tactics. He or she is also not allowed to deliberately mislead you by doing any of the following: simulating legal procedures, indicating that papers being sent to you are legal forms when they are not, representing themselves as lawyers, police officers, sheriffs, court officials or other government representatives when they are not, or making unjustified threats to enforce their rights. It should be noted that it is therefore illegal to ask your lawyer friend to write a threatening letter on their legal pad to try and scare a bad debtor!

A debt collector is also not allowed to spread or threaten to spread false information concerning the creditworthiness of a debtor. In other words, a debt collector may not blacklist you unlawfully, except to a credit bureau.

Of course the most prudent thing to do would be to try and avoid such situations entirely, by drawing up a budget and managing your income accordingly. Should you find yourself in trouble however, it is always a good idea to consolidate your debts - in other words rather owe a lot to one creditor than a little to many creditors - one large payment every month is easier to stick to than a whole lot of little ones. Also try and pay off more than your minimum payment every month - even if it is only slightly more - you will be surprised how much faster your debt will be paid off, and of course you will also save on interest costs. Finally, don't stick your head in the sand when things go awry - it happens to the best of us. Contact each of your creditors and explain your predicament - many creditors would rather arrange an alternative payment plan with you than go the more sticky, unpleasant legal route.

And a final bit of advice - always read the small print and make sure you understand the Latin bits before you sign!

Should you require further advice, contact the Debt Collection Council - see www.debtcol-council.co.za.

In Brief: Want to Protect your Stuff? Put it in a Trust
by Peter Carruthers, founder, Pete's Weekly and Crashproof Your Business

As a small business owner you run the constant risk of losing everything - your business; your furniture; your life savings; your home; and often your marriage. We're so busy fighting in the trenches each day that we often don't see the wood for the trees. There is a superb method - entirely legal - of protecting the most important stuff in your life. And this technique, singly, is responsible for most of the success we have when helping people through a business setback. In fact, it is so important that we no longer even try to bail out folk who haven't done this - because it's a waste of time. They're going to face 5 years of intense pain, and there is almost nothing that anybody can do at that point... Click here to read on.

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Legalwise offers a range of legal services, and their website offers free contracts, such as lease agreements, domestic employment, wills, etc. as well as a free monthly article. Click here for more information.

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Sanlam Money Game - The search is once again underway for contestants for this entrepreneurial game - to be aired on SABC in June. If you think you've got what it takes - click here to enter!

UIF for domestics - The 1 April deadline has been extended until the 30th of April - Click here to register.

Free Software Download - In every business you are bound to need a contract of some sorts, but often don't know how to word it correctly - and of course lawyers don't come cheap! Basic Contracts and Agreements
allows you to create legally binding documents in a flash! Click to download.

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Why pay R10 000 for a simple website when we can do it for you for less than half of that! At Bizland, we can:

      • Register your domain name
      • Design your brochure website according to your specifications
      • Host your website and email*
      • All for under R5000! (excl. VAT)*.
We can also assist you with keeping your website up to date at affordable rates. We pride ourselves on fast turnaround time, provided you give as much information up front - the faster you are, the faster we are! For more information or for a quote, email sallyh@bizland.co.za.

* This is for a regular website with text and non-animated graphics (within reason), and excludes e-commerce and database development. Web & email hosting from R200pm.

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Fierce Conversations
Leading executive coach and business consultant Susan Scott says, our work, our relationships, and our lives succeed or fail one conversation at a time. Here she gives readers the principles and tools to engage colleagues, customers, friends, and family to provoke learning, tackle tough challenges, and enrich relationships. Master the courage, skills and - more importantly - enjoy the benefits of fierce conversations in every aspect of life. Fierce Conversations is destined to become a new business/personal development classic.

Click here for more Tep Ten books

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A friend sent me this cute story reminding us how simply children see the world - a story I think everyone will enjoy!

A little girl walked to and from school daily. Though the weather that morning was questionable and clouds were forming, she made her daily trek to the elementary school. As the afternoon progressed, the winds whipped up, along with thunder and lightning.

The mother of the little girl felt concerned that her daughter would be frightened as she walked home from school and she herself feared that the electrical storm might harm her child. Following the roar of thunder, lightning, like a flaming sword, would cut through the sky. Full of concern, the mother quickly got into her car and drove along the
route to her child's school. As she did so, she saw her little girl walking along, but at each flash of lightning, the child would stop, look up and smile. Another and another were to follow quickly and with each, the little girl would look at the streak of light and smile. When the mother's car drove up beside the child, she lowered the window and called to her, "What are you doing? Why do you keep stopping?" The child answered: "I am trying to look pretty, God keeps taking my picture."

May God bless you today as you face the storms that come your way and don't forget to SMILE!

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"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty" - Winston Churchill

Please send us your comments or questions to sallyh@bizland.co.za or post them on our Discussion Board.

Until next time...

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